Overview

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Social Rating

2.5

Management Rating

2.5

Quality Rating

2.5
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Average Rent Price

$1250

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Property Address

  • Address :

    253 South 2nd West, Rexburg, ID 83440, USA

  • State : ID
Elaina
Aug 14, 2024
I use to love living at Birchwood, but my last few months living there I hated it. My last few months at Birch made me decide to leave Rexburg and BYU-I. Now I'm being charged $100 in cleaning fees for things that I was told looked great and that I

passed my clean check, I've told them somethings I'm being fined for I understand cause I didn't clean the couch like I should have, but everything else I cleaned and was told that I passed. I think they're expectations for white glove checks are absurd for a place that's falling apart and doesn't look nice in the first place.

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Management
1
Quality
1
Raven
Jun 24, 2024
Im righting on behalf a of a friend that cant stay in the summer, she had signed a contract for a privet room (fall/summer) knowing she had issue’s with past abusive “flat-mates” in the past and not wanting to rehash any negative emotions.. management didn't communicate that it was being

sold she was then forced to Change her contract to a shared last minute, she went in with an open mind hoping for a better change but was met with an verbally aggressive roommate despite this she did her best to be the bigger person and not let this person tear her down. Shes largely concerned for her heart condition and the fear she might have some worsening issues due to the heat she was lead to Believe that AC was an amenity (only heat is apparently) She has a contract for the summer and is trying to get out of it desperately with no current success.. she hopes that having me post this will open managements eyes and let her free of it… its not safe apartment for anyone with existing health conditions (unless your staying in the winter) avoid a year contract with them at all costs… If the management truly cares about its residents health they will Release Her from this contract.. Also i should add as her current flat mats are trying to get out of their leases it was aaid “cancellation” is $150!! like at most others its $10-50 not $150 honestly with how much they are making her charge you would expect AC its seriously a health code violation not having any AC… Makes me wonder are they pocketing the majority of the funds??? Like their are so many repairs that need to be made as well.. im scared for my friends mental heath safety and her medical conditions if she continues to stay at this complex… Shes mentioned to me where its gotten so bad she had scary negative thoughts ab herself and plans to act on said thoughts .. im extremely concerned for her well being.. i do hope they let her go from this contract

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Management
1
Quality
1
Sarah
Aug 06, 2024
masina was so so awesome, professional and helpful when i spoke with her on the phone :) i do wish they would be faster at getting back to emails & texts though!
Management
4
Quality
4
Victoria
Oct 20, 2023
Best management I have met. So on top of their work and incredibly cool and friendly. I got lucky with my roommates. We just vibe good and use the space good. In general there in enough space for ur stuff and groceries. Not regretting anything:) The Church Stake is also lit:))
Management
5
Quality
5
Raquel
Apr 07, 2023
DO NOT MOVE HERE!!!!!!!! The managers are heartless and DON’T care about you! Especially if you are an International Student. I came to them asking if I was able to stay another night and that I was willing to pay for whatever was necessary. They simply said not and if

I stayed they would call the police! Above all they are all racist!!! I had to call my new apartment and they are letting me go there earlier!! The treatment was so different! This is not all! The apartment that I lived always had problems. Only 4 dryers works and the washers are GROSS! They NEVER CLEAN! They are so willing to give you a bunch of fees but do not do the things they SHOULD BE DOING! Horrible place! I have several friends leaving for the same reason!!

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Management
1
Quality
1
Anonymous 22
Jan 15, 2024
Nothing to write home about, Run down, Bad maintenance
The BYU-I approved housing monopoly needs to end.

Management
3.0
Do a dece job

Quality
3.0
Could be better. But dece.

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