Overview

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Social Rating

3.4

Management Rating

3.4

Quality Rating

3.4
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Average Rent Price

$1280

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Property Address

  • Address :

    700 East Broadway, Eugene, OR 97401, USA

  • State : OR
Kim
Sep 19, 2024
The Rive is a great place to live! The staff and everyone is super friendly and helpful, if you need ANYTHING they are there. The property manager Will is amazing at getting things done. So far I've had a very pleasant experience living and building community for myself here.
Management
5
Quality
5
Jenna
Sep 19, 2024
At first I was hesitant about moving in here due to the reviews from a while ago, however after touring with one of the staff members i can quickly see that this new team is nothing like the previous management and are very up front and as transparent as can

be. They helped me with the entire process from start to finish and even assisted me with my transfer process. If you’re looking for a place with some killer management that actually cares on and off the clock, move into The Rive! Major shoutout to Ashley and Will for answering all of my questions!!

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Management
5
Quality
5
Sophi
Sep 04, 2024
Having a lease at the Rive (formerly Identity) was a disaster from start to finish. Everything in the apartment and building is constantly breaking because it was clearly cheaply made. The elevators were never working, and apartments constantly smelled like rotting eggs due to a “water heater issue” that they

refused to fix and also refused to give any compensation for the fact that the apartment on the especially smelly days was unbearable to be in (they told us to open a window??). There was a shift in front desk employees before move out, so I’m unsure if she still works at the Rive, but the building office manager was actually one of the rudest and most disrespectful people I’ve ever interacted with. You would get snapped at just asking to get a package, and sometimes if you asked a question she wouldn’t even look up from her phone, while giving a rude reply. Don’t consider living here until they hopefully clean up their act (and their water heaters).

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Management
1
Quality
1
Isaiah
Sep 18, 2024
They cater to college students by advertising their “amenities” only for them not to be working/usable 90% of the time. They bill you for anything they possibly can and constantly have things wrongs with units and put the blame onto its occupant due to bad maintenance. Entire experience from move

in to move out has been entirely stressful and not worth the price nor time

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Management
1
Quality
1
Jayden
Aug 15, 2024
Despite all the bad reviews, I’ve had a great experience here as a resident. i’ve never had any issues with leasing, maintenance, or management. I’ve called and come down with lots of questions and they’ve always been able to help me out. My friends and i love the all new

amenities and the quality of the building itself. would highly recommend.

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Management
5
Quality
5

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