Chase Village

I moved to Chase Village during covid and after I had just got a puppy who would turn out to be 135 lbs. It's almost impossible to find a place that has no breed or weight restrictions AND loves your pet. I remember walking into the office and immediately feeling at

home. I received a tour of a 3x2 and it was larger than the 3x1 house I had just moved out of. I could write so much about my 3 years here but take a tour and see for yourself.

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Shady application and rental process. After spending a long-time creating my rental preferences, I received an email instructing me to sign a document and then provide a $200 holding deposit. Or something like that. I called back to ask about the $200 and some wording in the document that was

sent to me to sign. Basically, once you sign the agreement and send over your $200, if you don't take the apartment offered, even if it doesn't match your preferences, Chase keeps your $200 deposit. It's a total scam. Plus, everything is an up-charge. It's like you're renting an apartment from a cheapskate restaurant. You want a guaranteed parking spot? You want washer/dryer in unit? You want a specific apartment style? Everything is an up-charge. Your $1400 apartment becomes $1600 in a few minutes. Seems like a great place. But it's shady and likely low-quality for a high price.

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Newly renovated 2 bedroom Premium Villa (garden side). Pros- Large bedrooms Modern kitchen Marble Counter Good Quality Modern appliances Our came with a garage Quiet (so far) Nice carpets Fireplace Heaters in each room Gym Pool and spa Across the street from Autzen Stadium Location Night patrol that u can call if there's any weird business going on Good staff Washer and dryer hookups with am option

to rent. Can screw/nail into walls Cons- Parking can be a pain if u come home late u may have to walk a little to and from ur car Small toilets Very hot water weird shower temperature controller (we have nearly burnt ourselves multiple times, this may be just an issue with us Chase is going to look into it.) Across the street from Autzen stadium (Traffic during games) No light at all in either bedroom. You will need to purchase a lamp or light yourself Small sink

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Really thought we had finally found an apartment complex that cared about their residents, but we were wrong. Just a few months ago, I was rating 5 stars and recommended living here to friends, but now, after being ignored by management and continuous issues, i do not feel the same.

They will not respond back to you, or if they do, it takes so long that other issues will arise before they can be bothered to help. Our garage was broken into, walls smashed, and hundreds of dollars worth of things stolen. Their response? "You have renters insurance, right?" When I ask to speak with someone after being upset, I am told a manager will reach out... month later, I still never heard from anyone. Safety and security?? not here cause even though they know about the break in (and us not being the only one) when a issue stops the garages from being able to lock and close property they still have not fixed it in almost a month leading to another theift from our garage. Out over $1000 in personal items and feel completely ignored. Their lack of atteniveness is not an isolated instance as when the weather was below 50, we went a full week before we could get someone to come replace a broken heater. I guess this is the "lifestyle we deserve," right?

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The team at Chase Village is stellar, and love how they show up for their tenants every day! Every time something is reported, the ladies in the office and maintenance crew handle it promptly. I would recommend renting from Chase Village any day!