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Rate This PlaceAverage Rent Price
$410
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Property Address
- Address :
562 N 200 E, Provo, UT 84606, USA
- State : UT
crusty.
see moreis nice.
see moreclean.
see moregoing on behind the scenes, but I had one of maybe a dozen emails I ever sent answered, and it took weeks. They also borderline harassed us about resigning for next year. It was dozens of messages over a period of a month or two.
see morespace is meh. The remodeling efforts they made were both untimely and not very high quality. The tub is improperly bedded and will forever have caulking issues, etc
see moreI were very clean people but the apartments might stay nicer longer if people were required to clean them lol
see moreto find our bathroom tub shower faucet completely demolished, making the shower unusable. We were given no notice that this would would be taking place that night. It then took 2+ weeks for the bathroom to be fixed, necessitating the need to find alternative places to shower. Yes some compensation was provided, but not enough considering that this took place right at the start of a new semester. In addition, there was a several week period when our bathroom was flooded with sewage due to a sewage backup that was likely caused due to under-maintained sewage pipes. Communication was scarce and promises were often empty. This went on for weeks. The "resolution" that was offered entailed teenagers being sent in to clean out the bathrooms. Teenagers lacking appropriate cleaning supplies for something of that scale. To top it all off, the only compensation was "hush money". In order to obtain a meager month's rent in exchange for uninhabitable conditions, a sketchy contract needed to be signed. The contract said that we waived management (Redstone) any and all liability. While this makes sense, the contract also included a line stating that, should we complain or publicize any of the details of how this situation was poorly handled, we would be required to pay a minimum of $2000 in reparations. I personally didn't sign the contract, hence this review. In summary, what was once a great experience for me with this property was quickly tarnished by unethical and shady management of several situations. I will most definitely not be living at this apartment complex again.
see moresituations. It's rare to feel that they are actually trying to win over your business as a customer.
see moreoften how student housing goes.
see moreclean checks.
see moreof a deal. They’re not communicating too much info. Respond quickly to maintainance requests. Although the maintenance guy doesn’t really know what he’s doing. Just hits stuff with a mallet.
see moreseem to care too much about the quality of their apartments for new move-ins
see morethat. 9/10 management. would let them manage my residency again.
see moresinks needed some love. but you probably couldn't find better apartments for the price
see moreWe had a broken blind and they replaced it with two smaller ones that provide less privacy. We also had a sink that broke and they said they fixed it. It wasn’t fixed for about 2 weeks. We still could use the sink but it didn’t have a handle.
see morewhen there are news or things are coming up such as cleaning checks. Also quick response when need for repairs in the home.
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