Overview
Rate This PlaceAverage Rent Price
$495
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Property Address
- Address :
274 N 500 E, Provo, UT 84606, USA
- State : UT
ideal place. However, my experience quickly soured. When I moved in, the apartment was filthy, with dust piles everywhere. To make matters worse, there were broken items, like a cabinet handle that fell off as soon as I touched it. I didn’t think much of it at the time, assuming these issues would be resolved. Unfortunately, things only worsened. After a couple of months, our sink broke. Maintenance came promptly but never returned to fix it, despite multiple follow-ups and visits to the office. After months of no resolution, the sink was still broken. This lack of response became a recurring issue with other maintenance problems. But the tipping point came when I had a roommate with schizophrenia and bipolar disorder. His behavior escalated to the point of nightly outbursts, property damage, and threats to neighbors. I feared for my safety and moved out. East Pointe was unresponsive to my concerns—no one was available at the office, and calls went unanswered. Only after I sent pictures of the damage did they take any action, but their priority was the property, not my well-being. Even after moving out, East Pointe continued to charge me full rent, offering only a $200 one-time deduction despite the safety concerns. Three months later, I'm still paying for an apartment I don't live in, unable to transfer my lease because of the eviction. To say I'm dissatisfied with East Pointe would be an understatement. In the end, the cost-benefit just isn’t worth it. You'd be better off paying a bit more for a more reliable and secure apartment than dealing with the constant issues and lack of support at East Pointe.
see morea whole lot to get in contact with them. I'll spare you the hassle, don't even bother to work with them.
see moreentire apartment all by myself. A better use of time would be spent finding a better apartment than East Pointe.
see morefollow through with what they said. Overall, though, very good.
see morethere's a good amount of storage and the bedrooms are a great size. Overall, it's a good apartment.
see moreand priced well and the people that live there are generally awesome and really nice!
see moreof maintenance needs
see morespeaking with them in person
see moredate, as is many other things, apparent lack of outlets
see morethe loop.
see moreabout their tenants. They double charge and include hidden fees, don't respond to our maintenance requests, and couldn't even get me a working key to my apartment within 2 weeks of the move in date.
see morepisses everywhere, sinks that won't drain, and the place was filled with bugs.
see morethem.
see moreonly have one wifi router. Apt 16 does not have carpet in the living room, which sucks.
see moreemail everything that we need to know. Cleaning checks are reasonable and consistent.
see morevery reasonable. Maintenance requests are filled in a reasonable amount of time. There is only one internet outlet per apartment, which means we can only have one wifi router, which kind of sucks. Apt 16 does not have carpet in the living room, which sucks. Appliances are nice.
see morealways enough parking
see moreenough.
see moremade of different puzzles, but ultimately the place overall isn't too bad and gets the job done.
see moreis also super close.
see morequick for maintenance fixes.
see more
