Overview

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Social Rating

2.8

Management Rating

2.8

Quality Rating

2.8
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Average Rent Price

$1700

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Property Address

  • Address :

    487 South 3rd West, Rexburg, ID 83440, USA

  • State : ID
Cat
Aug 07, 2024
One of the worst apartments you can rent. They cost a lot and they ask a lot. We have all kinds of issues from disrepair to never getting things fixed. The clean checks are one time they will not recheck and will not let you fix anything so you get

charged hundreds of dollars for their incompetence. I have lived here for over two years and the only thing that is good here is the single rooms and the receptionist that is leaving. Don't rent here it is a terrible experience for the price. They never seem to have time for anything probably because they cannot manage the property well at all. Don't forget that they do not care about anything and will change you and arm and a limb if there is a single hair in the sink. I cannot stress this enough it will only get worse do not rent here. They also seem to think that responding to the comments that they will fix the issue and not responding after does something.

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Management
1
Quality
1
Anna
Apr 11, 2024
I have loved living at Brookside Village for the past year and a half. Katelyn is a very kind manager and tries her best to be accommodating. The only thing I would recommend is to upgrade the apartments (faucets, tub and toilet areas, A/C is desperately needed, maybe add

laundry in unit to some? etc.), which I think they're doing next semester! The apartments just seem like they need some extra renovations to get out 2012. Otherwise, BV has a fabulous ward, kind neighbors, and cozy private rooms!

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Management
4
Quality
4
Nacho
Feb 03, 2024
I’m honestly surprised by the number of negative reviews, I almost didn’t get a spot but thought I’d do it any ways and I have no regrets! My experience was amazing and I recommend it to everyone. The staff are nice and loving! They remembered everyone in my apartment by

name thus really showing how much they care for us like a family. Also maintenance always responded promptly rather than keeping us waiting. The only regret I have is not getting this place sooner since I only got this place in my last semester at BYU Idaho, otherwise I would’ve been at Brookside a lot longer by choice. 10/10

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Management
5
Quality
5
Ryan
Jan 26, 2024
Short list of why I am not going to live here again: 1) Way Overpriced Rent it is around $2000 if you are paying month to month because they charge you a service fee of $50 and a MONTH to MONTH fee of $50 dollars already on top of your $580

dollar monthly rent (you can spend way cheaper for private rooms with better amenities at The Ridge in Rexburg) 2) Overpriced and VERY limited parking 3) you only get ONE refrigerator to share with 6 people 4) The laundry room is small and it is CLOSED between midnight and i think like 7 or 8am. so us busy college students can not do our laundry after curfew. posting this to just provide the public with some things that have made me unsatisfied with my stay here.

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Management
1
Quality
1
corban
Jun 29, 2023
Brookside was mediocre overall I lived at brookside village for 2 semesters, the apartments were great in some areas, yet were not great in other areas. Pros: -Maintenance was super quick, the longest it ever took for me to get something repaired was 1 day. -Management is better than other complexes I have

lived at -Great location -Manager is super great about accommodating ESA's Cons: -There is only 1 fridge, for 6 people in an apartment. -The upstairs apartments are literal ovens, many days I found myself struggling to keep cool in the summer weather -Contacting management was hit or miss, management was never in the office. Advice for Brookside Village -There needs to be a second fridge in the apartment, the fact that brookside village is one of the only 6 person apartments in rexburg that still only provides one fridge boggles my mind. -Be more communicative about when management will be more out of the office

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Management
3
Quality
3

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