Overview

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Social Rating

1.2

Management Rating

1.2

Quality Rating

1.2
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Average Rent Price

$875

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Property Address

  • Address :

    University Courtyard, 455 S 2nd E, Rexburg, ID 83440, USA

  • State : ID
Isa
Mar 19, 2024
Where do I start? First of all, when we moved here, we only received one key to our apartment and no mail key. We had to go and see the manager seven different times before any action to get our missing keys was taken. Because of this, it took almost

2 months to get our mail key, and by that point, some important mail had already been sent back to the sender. They clearly did not check or clean the apartment when we moved in. The carpet by the front door had not been washed, there was grime, dirt, and long curly black hair everywhere. We had to deep-clean everything before we fully moved in. The walls are incredibly thin, and you can hear every conversation your neighbors are having. The laundry is $1.75 per cycle, and the dryer is $1.5 per cycle. Way too expensive in my opinion. This whole place is falling apart as you can see from the pictures. The white plastic fence had been broken the entire time we lived there, the metal reinforcement for the buildings is falling apart, and there was dog poop everywhere. Not to mention the stairs and the lack of maintenance on them. During the winter the stairs were consistently so icy, that both me and my husband had nasty falls, and my husband had a bruise on the entire surface of his thigh to marvel at. Thank goodness I wasn't pregnant at the time. The stairs have massive cracks on them, and some of the worst ones have been fixed, but who knows when the others will be. All the 5-star reviews here from December 2023 are fake because the management gave gift cards to people who gave a positive review. Don't really have anything good to say about this place. Please live somewhere else if you can! The short distance to campus is not worth the headache, expensive rent for what you get (basically no amenities), and pain of dealing with everything.

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Management
1
Quality
1
Rylan
Sep 07, 2024
I can honestly say that this is the worst apartment I’ve ever lived in. They charged us every month for insurance even though we had our own policy and many times would charge us for parking that we were not even using. We were told when we checked out that

our apartment looked good and then got a cleaning fee stuck to us. They also allow dogs to crap all over the yards and do not enforce cleanup. Might as well use that thousand dollars a month as fire starter. You would get better use out of your money.

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Management
1
Quality
1
Aubree
Aug 31, 2024
The owners of this complex are difficult to work with and to contact which reflects on the living conditions of the apartments. Rent is $875 but with all of the little added fees (parking, utilities, laundry, etc) it’s closer to $1000. Other places are much nicer and cheaper. It is

close to campus though which was nice!

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Management
1
Quality
1
Na
Jul 17, 2024
On site management + handymen are good and care. Upper management (owners, property management company) is not. Costs over $3 to do a load of laundry. Parking is $15 a month per car and they don’t even take care of the lot. Online shows tv included with furniture (it’s not

included, even though it shows it in diagrams). Owners make a KILLING $$$ off this place and squeeze every cent out of tenants to the point where it’s unethical. Not to mention the base price is higher than comparable units. This place would be 5 stars if it weren’t for this.

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Management
2
Quality
2
Erica
May 09, 2024
Right now management is moving residents out of their apartments to a different apartment complex for weeks at a time with no access to the apartment they are paying for so they can re do the cement steps and landings- as much as I agree that this needs to be

done- displacing everyone is quite an annoyance and rather upsetting. They did provide another apartment to stay at while the construction happens, but you are only allowed to park one car at the temporary residence… not ideal for a couple who both work. I would not recommend living here.

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Management
1
Quality
1
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